Stressing the Story

Years ago, a colleague wrote an article about me for a trade magazine and entitled it “Gail Mooney – Past and Future Storyteller”.  Before that was written, I had never really thought of calling myself a storyteller, even though I had lived my entire life pursuing “the story”. In fact, it was because of my infatuation with people’s stories that I became a photographer and filmmaker. The pursuit of the story is what has driven me in making my own choices in life

But having a love for the story is far different than being able to tell a story. Regardless, if the story is told through still images, movies, songs, poems or books, the story must come through in order to resonate with an audience. I’ve been reading a lot about screenwriting lately, and how a story is written and structured for the movies.  Certain things must take place within the structure to make a story work.

• Characters should be well defined and developed in the first third of the film.  The audience will need to get enough information about the characters in order to care, one way or another.

• Stories should have conflict and contrast – just like life.  In every good film there is usually a low point right before a character prevails or a situation turns itself around.

• Cinema has a language all of its own in how it tells and drives the story. The choice of lens or the way the camera is moved and from what angle, conveys to the audience a feeling. Make conscious choices and decisions as to what cinematic tools you use and why.

• They say editing is the last line of defense for the story.  Every cut an editor makes has a profound effect on how the audience will feel.  An editor is able to tell a story in a hundred different ways, based on what clips they choose, how they cut them together and their selection of music.

I was very fortunate when I first started learning video.  I took the Platypus Workshop with PF Bentley and Dirck Halstead and they always stressed  “the story”.  I remember that I couldn’t even begin to shoot my project until I got my “commitment” (story) ok’d by Dirck or PF.  In order for them to commit to my story, I needed to commit to it first and they knew I wouldn’t be able to do that until I knew the story well enough to tell it.

Knowing and communicating your story in any medium simply means always being present in what your doing.  When the choices and decisions become obvious and effortless, then you know that you are telling the story you meant to tel

ASMP and Motion

I’m on the National Board of Directors of the ASMP, The American Society of Media Photographers.  About four years ago, I was asked if I had ever thought about running for the board.  The person who had asked me this question, knew that I had been shooting video in addition to still photography and thought that it might be a good idea to have someone on the board who had an understanding of this medium.  That was four years ago, and even though I had been shooting video for over 10 years – the “explosion” of this medium (in terms of the demand) had really just started.

I did run, served three years, ran again and got elected. I’ve shared my knowledge of this medium through meetings, seminars, blogs, emails and during Q&A’s when I screen my film.

Gail Mooney, Tom Kelly and Chris Hollo at ASMP booth, DV East

This past Wednesday, I spent my day manning the ASMP booth at DV East Expo. Former national board member (and now President of the ASMP Tennessee Chapter) Chris Hollo and my partner Tom Kelly joined me.  We were well prepared with a large flat screen monitor displaying a loop of our members work. I was intimate with the reel as I had just finished editing it and I was very impressed with the quality of the work.  It certainly was an attention grabber.

So, what was ASMP, a trade organization of still photographers, doing at a video expo? Essentially, we were there to provide a community and reach out to other professionals who are shooting both mediums and provide information about sound business practices.  If this demographic does not understand the value of copyright or value the concept of licensing, then it will ultimately affect the way business is done in the still photography industry.

Some people may think that ASMP is becoming too inclusive or is creating more of a problem by suggesting that video may be the answer for its members, only for them to find out, that industry is glutted as well.  The old business models of bloated production companies with fat budgets are hanging on for dear life, along with the old business models of the film industry.  But if you think outside the box, especially in terms of how you structure your photography business – the opportunities are out there.

ASMP doesn’t cease to be an advocate for its still photographers who have no interest in motion – it’s actually making the entire industry healthier by educating the hybrid competition.  A lot of the people I talked to yesterday, shot both still photography and video, but even the ones who just shot video – called themselves “photographers” and they all had questions about “the business”.

I’m so closely associated with  “video” by members of this society; they tend to forget that I am a photographer.  I don’t call myself a photographer simply because I spend 50% of my time shooting still images, or call myself a videographer because I spend the other 50% of my time producing video. I don’t want to define myself by my tools, at all. I “see” as a photographer, with the vision of a filmmaker and the heart of a storyteller.  I also have a strong desire to stay in business doing what I love to do.  By being an advocate for sound business practices across these mediums, I get a lot more back than I give.  All photographers’ benefit, regardless of what type of cameras they shoot with.

Friend and fellow board member Ed McDonald, tells his own story about how he had become too rigid at one point in his career, as far as how he perceived himself and what kind of photographer he was. He found that when he became more flexible in how he “defined” himself, his business got better. As I think about Ed’s story, I know we have a lot in common.  For me, when I stopped restricting myself to just shooting still images – not only my business got better – so did my still photography. Shooting motion has made me a better still photographer because it has made me a better storyteller.

I got an email late last night from someone I ran into at the expo.  They wrote:

“Thanks for your vision and inspiration and all you’ve done for ASMP.”  So simple and so poignant and I thought – “isn’t that what I was supposed to do?”

Teaching Video Journalism in China

Chinese flag, Beijing, China. (Photo credit: Wikipedia)

I’m sitting in the Continental (United) airport lounge at EWR, waiting to board a flight for Beijing.  I’m headed to China for 4 weeks to teach Chinese journalists, video journalism.  My mind is spinning with ideas, questions and the usual array of “what ifs” as I take on another adventure.

About two years ago, I started saying “yes” to opportunities that presented themselves to me – or at the very least, I began to consider opportunities, rather than to talk myself out of things, right off the bat.  Because, of that mind set, I’ve been going where life seems to take me and it has presented quite a few interesting adventures.  It’s not that I’m foolhardy and doing things on a whim – it’s that I have been listening to myself – my inner voice – and it has been my guiding force.

I’m told that the Chinese are hungry for “western” knowledge.  But what I have to teach them is something universal, and that is – how to tell a story – using the medium of video.  Seems so basic and simple – how to tell a story – and I suppose it is, but like anything else, it’s simple if you understand it.  The key to understanding something is to have the desire to learn.  Some people say they want to learn – but that’s different than really having the desire to learn.

Some folks feel threatened by this seemingly insatiable desire of the Chinese to learn all things western.  I’m also finding that when people feel threatened by something – they try to “stop” whatever it is they are feeling threatened by.  It’s one of those stupid human tricks that folks have played since the beginning of mankind.  I process this behavior pattern as unproductive and unsustainable. It rarely works as far as eliminating a perceived threat.  You simply can’t totally eliminate desire.

Rather than stop others from growth – a better way is to better yourself.  I’d rather put my energies into where I want to go in my life – than in trying to squash other people’s hopes and dreams.  I’ve also found that what goes around – comes around.  When you “give” and “help” others – you ultimately create a better world – or “space” for everyone.

So, as my mind races this morning with my hopes, my expectations and enthusiasm – I try to keep the nagging doubts and fear at bay.  I tell myself that it’s natural to have concerns.  But I also tell myself that I can either let my concerns consume me and turn into fear or I can welcome the “unknown” and embrace the opportunity at hand.  I’ll let my inner voice guide me because it seems to be doing a good job.

The Love and Angst of Learning

I don’t think there has ever been a point in my life when there wasn’t something that I didn’t want to learn about.  I’m just a very curious person who has an insatiable desire to learn. I’ve been learning about filmmaking over the last two years and I am addicted to learn more.  I am realizing that I have always thought in a cinematic way.  As a photographer, I saw my stories as films – a pagination of images – combining to form the story in my mind’s eye. I am so intrigued right now with the craft and structure of screen writing, and want to learn more.  I have a story in my head that I want to “get out” and I see the visual elements playing out in my head.  Now, I’m starting to “hear” the story and the words and I want to learn how to craft those elements into the beginning of a screenplay.

Last Christmas, I got the Rosetta Stone course for Spanish.  When I was traveling with Erin in South America, she became my translator and I was really frustrated that I couldn’t understand the language, so I vowed to learn Spanish.  I’ve been trying to squeeze in the time to learn electronically, but it’s so hard for me.  Languages have always been difficult for me – even English.  Really the only way to learn a language is to immerse your self into it.  I try to tune into conversations when I hear Spanish being spoken and make feeble attempts to participate.  Slowly, I’m getting better but I doubt I will ever be able to roll my r’s.  I have found though that when I “relax” and imagine myself as someone who is fluent in the language, I do much better.  The same thing happened when I was in New Zealand last fall and I got on an ATV vehicle for the first time.  I just pictured myself as being one with the machine and I did just fine.

Lately, I’ve been teaching myself editing with Adobe Premiere.  With Final Cut Pro going to a completely different program, I wanted to expand and learn Premiere.  But, what really prompted me to learn is that I will be going to China for a month, to teach Chinese journalists how to “tell stories in motion”.  I knew I needed to learn an editing application that was cross-platformed and Adobe Premiere was the obvious choice.  Learning Premiere has been easy, especially with Lynda.com. I am such a big fan of Lynda.com. Of course, knowing how to edit helps.  Essentially it’s not much different than Final Cut.  Things are named differently, but the basics are the same.  There are also a lot of things that I love, especially the easier integration with other Adobe products like After Effects, Photoshop and Bridge.  Now the Adobe Suite has a screenwriting application, Story. Could that be the nudge needed to follow through on the screenplay that’s beginning to play out in my head?

So, my learning path continues. But I’m also playing my part by passing along what I know.  Things have a way of coming full circle.

Paying it Forward – It’s Amazing

I got the best email yesterday. It was from a young man who had attended a seminar I had given at Yale for ASMP on “Should I Be Thinking of Video”. I remember that evening well. I had recently returned from a 3-month journey circling the globe with my daughter creating a documentary on people making a positive difference in the world.
I was still very much in the same head-set that I had been for the past few months – one full of peace and belief in myself. I had just come off an intensive period where I was “walkin’ the walk” and I was practicing what I preached.

The young man, Brian, wrote, that he had attended my seminar with his father, who was a photographer and that he, himself had grown up wanting to make movies. So, my seminar was a perfect combination for them. Then Brian wrote “That night you inspired me.” My heart jumped when I read it. He went on to remind me of things that I had said that evening – about overcoming fears in order to realize your dreams – in my case traveling the world to make a movie. Leaving the known behind – for the unknown. Telling yourself “yes” instead of giving yourself reasons not to.

Brian said that he had recently landed his first job of his career as a structural engineer. He loved it, but he also had a great desire to travel. That night he went home and furiously “googled” anything about traveling the world and beyond. He came across the website of “Engineers Without Borders” and as serendipity would have it, they were having their monthly meeting that week.

To make a long, but interesting story, short, Brian went to that meeting that week, and talked with some people during a break who were organizing a trip to a village in India.

©Brian Skelcher

Then they invited him to go with them in February. He was astounded. And then he did the same thing many of us do in similar situations – he started giving himself every rational reason why he shouldn’t/couldn’t possibly do something like this. In Brian’s case – how could he ask his new boss for 3 weeks of time off?

That night when Brian heard me speak, was about a year and a half ago. In the email he sent to me yesterday, he talked about spending the last year editing his 15 hours of footage, down to a 40 minute piece. He told me that it hadn’t been easy and that he frequently read my blog posts where I had written about my similar experiences with post-production – magnified. What I had shared had helped him through it – angst and all.

My favorite line in his email read:

“So, I’m finally done with my movie, although there’s things I wish I had done differently, I did my best and I’m glad it’s finished! The final product is one thing, but the journey to get there is another, and the past 18 months have been such an amazing experience for me! I owe it all to you! Sorry for the long email but I’ve been waiting 18 months to tell you my story!!”

Brian just launched a Kickstarter campaign to send another engineer to Nepal for a similar project. You can find out more about it here: http://www.kickstarter.com/projects/videotaping/welcome-to-abheypur-the-movie

I think back on that evening and the year and a half in between. I’ve gone through two tough winters, doing the kind of work that needs to be done, but nevertheless takes its toll on my heart and my soul. That evening, my spirit was alive and well. Brian and others felt it and it moved them to a place they wanted to be. And now, after a tough winter, that same “energy” has come back around to me through Brian’s email. It has reminded me to stay the course and stay on purpose. Thanks Brian.

Monetization of Photography in Spite of a Lousy Economy

I talk to a lot of photographers. I don’t define the word “photographer” by the type of camera he or she shoots with. Whether someone is shooting with a still camera, a traditional video camera, a motion picture film camera or a hybrid camera that shoots both stills and motion – a “photographer” these days is apt to embrace more than one of these tools.

Regardless of the tools you may use, I’ve come up with a few tips on how photographers can stay afloat and make money in this continued stagnant economy.

• Think outside the box – don’t think of yourself as one who just shoots still images. Even your “still” clients will have a need for motion imagery these days.  It may not warrant the need for them to hire a big video production crew to make a broadcast spot.  But it could be one of your corporate clients needs a “talking head” for their website. Even if you don’t shoot motion or don’t want to – collaborate with someone who has these skills to fill your client’s needs instead of sending your clients  elsewhere.
  
• You don’t need someone else to commission your services in order for you to make a living. When photographers take on personal projects, not only are they creating a buzz and getting noticed by potential clients, they are also creating their own “content” to monetize. It is possible now to get our content to market without the need of a middleman. Portals are open and plentiful to all.
• Take advantage of what is “free”, rather than be put out of business by it. There are so many ways to build your brand and get noticed without spending a fortune. The costs of building and maintaining a website have dropped significantly because of advances in technology. And utilizing social media to create a buzz and get the word out about your company is virtually free with Facebook, Twitter,LinkedIn and YouTube. But be prepared to do the work and discipline yourself because this territory is ripe with distractions.
• Re-purpose your content. If you’ve been blogging or have something useful to share – consider packaging your “knowledge” into ePubs, podcasts or “how to” webinars. One thing I’ve learned about making an ePub is that you can either do it yourself or hire a formatter so that it gets to market quickly – via Amazon, Barnes and Noble or the iTunes platform. Price it right – and offer more than one ePub at a time. (I’m working on my 2nd ePub now) In this market, if someone has just spent $3 or $4 to buy your ePub and they see you have another one for sale – it’s not a big stretch for them to buy that other book you offer at the same time.
• Collaborate with others. Partner with others to put on webinars, podcasts, call in phone seminars etc. Use this opportunity to build your own brand. Don’t always feel that you have to be the only “act” offered. In fact many times, if you join forces with other creatives, it will get you further than if you are the only speaker in a half filled room. Get out there and get noticed and learn from your colleagues at the same time.
• Be authentic. I cringe when I write that word because it has become a bit trite. I guess in a way I have always been authentic. In fact I just can’t help myself. If you are true to yourself, you will be ready, eager and able to work hard on your dreams. And hard work is exactly what is necessary to make it in this profession.  You’ve got to want it bad enough in order to do the work. If you are a clone of other photographers, you’re career will be short lived. I guarantee the photographers that you are emulating will be “moving on” because their passion is driving them to new things. So, what happens to the cloned versions then?
• Don’t focus solely on the money. Easy to say and really hard to embrace when you can’t pay your mortgage. But look at any successful person – I don’t care which business you choose to look toward in terms of finding successful people – but you’ll see that most people who have “made it big” were not driven by the money. I’m not saying that money is not important, but if you are solely focused on the money and not on the act of creating – it will show.   Being too focused on the  money part of the equation, can sometimes push it away. People sense it. It’s human nature to want to be around a “winner” – not someone who is begging for a job to keep them afloat financially.
• Be patient. Everything turns around. While the old days and ways of doing things won’t come back, better opportunities will replace them. Don’t be paralyzed by your own fears. Do what you can that won’t cost you a lot of money and there is plenty you can do. Work social media, learn new skills – audio, editing, writing etc., network with people, create new content for ePubs, webinars, and podcasts. Use your imagination, pursue what you are passionate about and when the economy turns around – you’ll be ready.

Why Did You Want to Become a Photographer?

That was one of the questions posed to me during an interview this past weekend. A young woman had asked to interview me for a college paper she was writing. The call and the questions started out somewhat clinical, most likely another task or paper that she needed to check off her list. She proceeded through the usual list of questions: “Did you go to photography school?” “What type of photography are you interested in?” So on and so forth.

I could hear her typing my answers and I paused to let her catch up. But then she asked a question that really struck me on many levels. “Did you get into photography because it was cheaper?” I asked her what she meant by that – did she mean the tools of the trade were cheaper? When she responded “yes”, I told her that was somewhat of a misnomer and that the first cameras I bought (mechanical ones) I had used for 10 years. I added that now, because of the exponential impact of technology on my profession, my cameras and the software I need on the post end, have to be upgraded at least every two or three years, and that was only part of the investment required in the “tools of the trade.”

As she typed my response, I felt myself getting a bit anxious and I started speaking rapidly. I told her that even if that were true – meaning that I got into the photographic profession because it was cheaper – that would have been the absolute worst reason for me or anyone else, to choose photography as a profession. I went on to say that you need to be passionate about some aspect of photography that makes you want to do it more than anything, if you want to have a chance of sustaining yourself financially in this profession. Pursue photography because it brings you joy and that if you are getting into it because the entry level costs were “cheaper” you’ll simply be competing with thousands or tens of thousands of button pushers.

I went on to tell her that I became a photographer as a means to an end. I had been studying architecture in college and after two years left school to travel. I traveled the world for a year and came back knowing that I wanted to pursue a lifestyle that would incorporate travel but more importantly fill my endless curiosity of people and cultures and exploration. I wanted to become a storyteller, and became a photographer as a means to that end.

As the interview progressed I noticed the typing started to diminish as I told her that I have never separated my business from my pleasure and that they have always been tied together throughout my life. Simply put – my business is my pleasure. I talked about my frustrations starting out as one of a handful of women in a man’s world and for the most part a man’s profession – at least in the early days. I talked about the endless stream of rejections and the “wins” that seemed to pop into my life when I needed them most, rescuing me in the knick of time, just when I was thinking of quitting and moving into another career. I told her that unless she really wanted to do photography, she wouldn’t survive in this profession. I talked about my mentors when I was her age and how grateful I am that I had those people in my life. I relayed a couple of anecdotes about things my mentors had said to me and how those words had been pivotal moments in my life and that when things got tough, I drew upon those words of wisdom to get me through the day.

Then there was a very loud audible sigh, followed by a long period of silence and my mind raced through the various things that I had said to her. Was I too harsh? Did I paint too bleak of picture? Or worse yet – did I make it sound too easy and that all she had to do was “just do it”. I felt this overwhelming sense of responsibility that maybe I said something that was going to dictate the rest of her life and I kind of panicked in that moment of silence. And then she said “thank you so much for talking to me today, I started out just wanting to write my paper, and I’m going to have a great paper, but you have no idea how much talking to you has helped me.” She went on to tell me that she had been struggling with a decision that she was trying to make between going to law school and going to film school. I told her that she needed to make that decision all by herself and that it wasn’t a decision that anyone else could make for her – not I – not her parents – not anyone else. I told her to dig down deep into herself for the answer, beyond the influence of others, the dogma of the day and all the noise. And most importantly to remember that it was her life and that she got to choose how to live it and that she had every right to change her mind along the way.

Quite honestly, it has been one of those “onion” months for me, with layers of setbacks and second-guessing myself. I got off the phone feeling good about paying forward what I have learned along my way and in that moment, I realized that this might be my “purpose” at this point in my life. The day had turned into one of those sweet “strawberry days”. She didn’t know it, but she had helped me as much as she said I had helped her. It’s those conversations and those little moments that keep me going, and come to my rescue, just in the knick of time.

I would love to hear from you all – why did you want to become a photographer?  Something you say or write just may help someone and paying it forward is the best feeling in the world.

Closing Thoughts and Best of Best

It’s been a very full year for me. I mean that in every sense of the word full – full of new experiences, full of hope, full of achievements – but also full of my share of rejections and disappointments. I’ve shared a lot of these experiences through this blog.

There have been times I haven’t written in a while because I didn’t feel like I’ve had anything worthwhile to say. And there have been times when I did write but I probably shouldn’t have because it wasn’t worth reading. I always told myself that when I didn’t feel like writing in my blog, that I just wouldn’t do it. So if there are long periods of time when I haven’t posted a new entry – it’s because for whatever reason, the desire may not be there. I have always appreciated the comments and feedback.

Here are the top 5 posts as far as number of hits:

My DSLR Kit for a Three-Month Road Trip

Gearing Up With HD DSLR’s

 

Standing on a 10-Foot Frozen Wave

Putting Together a DSLR Video Kit – and Why

Cultural Context and Photography

As you can see, the blogs about DSLR (for video) gear is where the interest was.  But I’d have to say that out of those 5 posts, “Standing on a 10 Foot Frozen Wave” was my favorite.  For me, it’s all about the story. And as Orson Welles once said “If you want a happy ending, it depends on where you stop the story”.

Happy New Year everyone.

How a Film Can Make a Difference

I never fully realized the power that is within me to make a difference, until recently.  Last summer, my daughter and I spent time with extraordinary people who were providing homes for orphans, feeding the hungry and curing the ill.  They were all people we met while making a documentary about the change makers in our world – people who are making our planet a better place.

Our goal was to inspire and motivate others as to what they can do to make a difference in their own communities. Our goal was to cause a shift, in culture and in thought – from “what in it for me?” to “what can I do?” We’ve just begun to submit this documentary to film festivals and show sneak previews to small audiences but I can already tell that this film has affected change and the potential it has to move people to action.

From our first sneak preview at the beautiful State Theater in Traverse City, MI to a recent screening at MIS in Sao Paulo, Brazil, I feel the energy in the room and the collective desire to strive for a better world.  I feel the power of film and the power within me as a storyteller and filmmaker. I feel the time for this film is now and that people are hungry for hope.

Many documentaries take the critical point of view and certainly have more conflict. Opening Our Eyes is different from other docs in that it shines a light on what IS being done to create positive change by individuals all over the world.  Somehow by showing the small acts, this film makes all of us believe that we can create change as well. It empowers us to believe in the possibilities and gives us the hope we seem to be yearning for these days.

When I first conceived of the idea for this film, inspired by friend and neighbor Maggie Doyne, I was looking for some positive hope myself.  I was tired of listening to the hundreds of “experts” on TV talking and all of them needing to be “right” – and nothing was getting any better. That was long before the Arab Spring and the Occupy movements. What I was sensing was the rest of the world was feeling the same way I was and decided to do something about it.

Time will tell if the film continues to create awareness and moves people to action, but at least I’m hopeful again.

Please consider supporting our effort by making a contribution to our IndieGoGo campaign, which only has a few weeks, left to go. And it’s tax deductible.

We can’t do it without your help.

There Are No Prince Charmings or Overnight Successes

I think we all buy into a lot of crap in our American culture – in a lot of cultures actually.

Let’s start with “Prince Charming”. Young girls grow up believing in the fantasy that there is ”the ideal man” out there who is perfect in every way. And young boys grow up with their own version of this fairytale.  It’s really too bad because it’s all those flaws and differences that make us all human and drive us all crazy, that are the very things we should embrace. In our expectations for perfection and our intolerance for less, we often see only the “blemishes” or the cons and overlook the overall person.  We fail to see that it is all of those things that go into the make up of a person’s character. It took my husband and I many years to figure out that the very things that annoyed us about one another – our differences – made us stronger as a couple.

There is no such thing as an “overnight success”.  We believe that because in our culture we only hear about the successes.  For some reason we don’t look at the big picture and everything that led to that recognition. Success is an interesting concept to me anyway.  Many people define it by winning or attaining financial wealth.  Ultimately, it’s defined by a final destination rather than the journey.  Is it really about the final destination? If so how does one determine if only one win is enough or how much money is enough?

Talk to anyone who has risen to celebrity status and they will talk about the ups and the downs and the constantly evolving journey. A lot of musicians, who have had big hits and have gotten rave reviews, don’t always get the same glory the 2nd, 3rd or 4th time around. Their careers are made up of the highs and the lows and everything inbetween.

I’ve had my share of highs and lows.  Last week I got my rejection notice from the Sundance Film Festival for my film, Opening Our Eyes.  Rather than be despondent about it, I will frame this email rejection as a reminder to myself that I entered and had the courage to try.  There were over 11,000 entries and only 16 documentaries will be shown this year. I am proud to be in this 99%. This rejection is but one of many that I’ve had over the years of my career.  I’ve certainly had more rejections than I’ve had successes, but the failures have only made the successes that much sweeter.

This film in particular has been an evolving journey for me – with no destination in sight.  While it may never be a “success” in terms of how some people define that word, for me it has already brought many unexpected rewards to my life. For example,  I’ve just returned from Sao Brazil, Brazil where I had been invited to do a TEDx talk. It was one of those weekends that gave me great hope for the future as I dialoged with amazing people who were doing extraordinary things with their lives and for the lives of others.  The next evening I was given the opportunity to screen my film at MIS, a beautiful museum in Sao Paulo.  During the Q&A, a man asked me if making this film had changed my life.  I didn’t have to give it a second thought before I answered “yes and it continues to do so in amazing ways.”

I will continue to embrace the entire journey – the lows as well as the highs.