I read an interesting article today online about a bride and groom who slammed their wedding photographer on their social media outlets, which allegedly resulted in a loss of business for the photographer and they were ordered to pay $1.08M. The article stated that the photographer’s contract required that the client must submit an order form and select a cover photo before the album could be completed (cost of the album was included) and the hi res photos could be released. Even though the couple had signed and submitted an order form, they objected to paying $125 for the cover because they felt that should be part of the album as they explained on their local NBCaffiliate. After weeks of going back and forth, the photographer learned that the couple had taken the story to the media saying that the photographer was “holding their pictures hostage”. The couple also made other disparaging statements on social media and blogs, which resulted in a loss of business for the photographer.
After being in business for well over three decades and having been a member of my trade organization ASMP for the same amount of time, I know all about the importance of contracts. In the litigious society we live in, it’s imperative to have a contract when doing business. It’s also important to spell out the details clearly about what is included and what isn’t. In addition, because photographers are always being asked to sign their clients’ contracts, it is critical, yet tedious to scrutinize those contracts before you sign them and be prepared to negotiate terms if they are not acceptable. However, even when contracts have been agreed on and signed, things can still go south as in the case mentioned.
There will always be issues because all humans are different. Ultimately, I think some are honorable and some are not. We live at a time when rumors can go around the globe in a matter of seconds and the lines between truth and lies have been blurred with “alternative facts”. I think it all comes down to common sense and trust. I don’t shy away from social media but I don’t believe everything I read. I don’t think I have ever done business solely online with someone. At the very least I will have a phone conversation with them. There is a lot to be said about having a human connection with someone and what is gained by doing so.
The bottom line is that while it is incredibly important to have a contract when doing business that doesn’t mean it will always end well. It all depends on the human variables as far as how the story will end.
Be optimistic – I’m going to start with the hardest one of all, because it’s really difficult to be optimistic these days. But I find that if I can maintain a positive attitude and turn my thoughts to what is possible, I actually open myself up to more opportunities in my life, instead of creating more roadblocks.
Be open to possibilities. – Be more flexible in how you perceive things and who you are. Change is always happening, but it’s usually gradual. Most people don’t take notice until “change” forces their hand to act. It’s always better to be proactive than reactive so embrace “change” as an ever-present fact of life that creates opportunities for those who are open to seeing them.
Collaborate – Photographers are very independent creatures and collaboration is not part of their norm. As the “photography” business continues to change, photographers will find that collaborating with other artists will make their own businesses stronger. There is so much more to running a business than there used to be. While social media marketing has opened up numerous possibilities, it can also be overwhelming to a solo photographer. You can’t do it all. Work with people who can bring out each other’s strong suits.
Diversify – I’m not quite so sure why so many photographers are so rigid in how they define who they are and what they do. Having a “style” is great, but the trick is to not to be so narrowly defined by that style, so that when styles change, you don’t find yourself obsolete by your own design. It’s kind of like being type cast, where your audience or your clients can only see you in one way. Diversifying might be creating a whole new niche of your business. I recently created a business niche that is more geared toward the retail market. We create high end “Ken Burns” style family biography videos to preserve a family’s legacy with personal interviews with ones loved ones combined with old photos and home movies.
Concentrate on “the story”– I had the opportunity to speak with a lot of still photographers and filmmakers this past year and I began to notice a difference in the conversations I was having with each. Most times, filmmakers would be telling me a story, whereas still photographers would be telling me how they executed a photograph, or essentially telling me the “back story” of the creation of the image. It’s all interesting but “the story” is the bottom line – if that doesn’t come through to the viewer – the rest doesn’t matter – including how it was executed.
Be authentic – be true to yourself. That means that you have to trust your gut instead of second guessing it. This is hard, especially when things don’t always work out the way you had hoped. Step away from the “noise” and listen to the voice inside.
Fail more. – Rejection is a tough pill to swallow but it usually means that you are either pushing yourself to try new things, you are too far ahead of your time or it just wasn’t meant to be. If you look at successful people you’ll see that most have had failures and rejections in their lives but they stuck with it – instead of letting failure defeat them.
Self-Initiate more projects. – I don’t like to call non-commissioned work, “personal projects”. That co notates that there is no monetary value, and these days just the opposite could be true. With more and more lopsided contracts being presented to photographers for commissioned work a photographer has a better chance to make more money and keep ownership of their work by creating self-initiated projects. But they need to be prepared to work hard. We’ve been working on a project entitled “Like A Woman” where we shoot environmental portraits and a short video about women who are working in traditionally male professions. It is a subject I know all too well after working in the career of photography and now filmmaking my entire adult life.
Forget about the past and learn from mistakes. – You can’t change the past but you can learn from it and then, move on. Look toward the future but make sure you take time to enjoy the “now”.
In the scheme of things, you’re just one small speck in the universe. – I think we all get way too stressed about things that really don’t matter and we let those things control our life. When we become more conscious of that, we really begin to live life.
In the blogging sphere of photography and video there is a lot written about gear and how to use it, but precious little written about business. Chances are, if you are photographer who has been in business for more than 10 years then you know that technology has not only changed our tools, it has changed the way we do business.
For starters we are doing business in a global economy and with that comes pluses and minuses.
One huge plus is that we are able to reach a much wider audience than ever before. That is if you have an understanding of how to do that and take advantage of the opportunities that are out there. One minus or downside is if we don’t adapt our dated business models in a business that has seen monumental changes we won’t be able to compete.
As commercial photographers we are in the visual communications business. We create imagery that delivers a message or tells a story for a variety of markets including; advertising, corporate, architectural, editorial and others. Each market has a need for visual content and these days that encompasses both still photography and video. In the last couple of years the lines dividing these two mediums have faded away at least in terms of how content is consumed in our culture. What’s next – VR (virtual reality)?
Here are a couple of tips to help photographers prosper in our multi-media world:
Decide what your company will offer. Will you only provide still imagery? Or will you expand your business and offer both still photography and video? Are you quick to answer the question with; “I don’t want anything to do with video” ? The problem with that answer is that most of your clients probably have a dual need for stills and video. Are you going to send them away to your competition? Or will you keep your clients in house and take care of their video needs by hiring or outsourcing? That’s a different way of thinking and has the potential to broaden your revenue stream.
Decide what role you will play if your company does offer video? Will you be the director and work with a camera operator? Or will you assume the role of a DP (Director of Photography) and direct as well as operate the camera?
What will you outsource and what will you keep in house? Maybe you want to expand your business by offering both still photography and motion but you’d prefer to just shoot the still photography and outsource the video. In that case you could assume the role of the producer and oversee or outsource the video production.
Reassess your insurance. Video productions have a lot more variables. They also usually have larger crews. More than likely you will need to upgrade your current insurance policy to accommodate and cover that.
Change your paperwork. Make sure that you go through your talent and property releases and modify the language for multi-media. Change any and all boilerplate contract language to include video (motion).
Licensing. Regardless, if you decide not to expand into video production you will have to contend with the fact that your still images won’t always be used in a stand-alone fashion. Many still images will be commissioned and/or licensed as part of multi-media projects and that has a dramatic effect on licensing. And if you do decide to expand into video production you too will be licensing other people’s work.
Understand new business models.Let’s face it things have changed in the business of photography. Photography has become ubiquitous and the competition is fierce. You are not only competing with professional photographers – you’re competing with semi-pros, amateurs AND video production companies. One thing is certain, it’s never been more important to have an understanding of multiple mediums and to be unique and stand out amongst the noise. There are no templates you should follow. Be authentic and true to yourself.
Keep an eye out for the next big thing. At this year’s NAB (National Association of Broadcasters) Virtual Reality had a big presence. I’m not quite sure if it’s for me but I will follow the trend and keep my options open.
I read Seth Godin’s blog daily. He’s usually concise and right on target. His post entitled,”Clawing your way to the bottom” really hits the mark as far as what professional photographers and other visual creators are up against.
I used to make a lot of money shooting stock – that is before the consolidation of agencies and the commoditization of stock. While it’s understandable why that happened when the world went “digital”, the prices and value of images has dropped so far that an “average” stock shooter can no longer make a living shooting stock.
I’m grateful that I never relied solely on stock photography to make a living. However, commissioned photography has not escaped the race to the bottom as far as photographers pricing themselves out of business. There’s only so low one can go on their fees. It’s a short fix to nowhere.
The solution is there for anyone who is willing to do the work – that is, make the effort to stay at the top of your game. Focus on the big picture. Be curious. Don’t panic. Stay away from trends., Focus on the story – not on the gear. Tell them a story. Live life because if you don’t – your work will show it.
Most folks would write about what they would say to their 20-year-old self, but I chose to address myself a decade later when I’ve had some time to experience more of life.
You’ll be OK – How many of us have thought at times that things will never work out? I have survived a lot of experiences that I thought I would never get through. I’ve done some stupid things and made some dumb decisions. Some have taken their toll but I’m OK.
Don’t confuse “young” with “emerging” – It’s common in our culture to equate youth with fresh or emerging. Don’t tell yourself that this will be the only time in your life that you will “emerge”. I was young when I first started out but I am only now “emerging” in terms of my craft. I am creating from a lifetime of experience and my authentic self.
Business is personal – Relationships are what it’s all about. People will come and go in your life in both business and personal. Be mindful of the relationships that have value and keep those connections secure. As singer/songwriter Don Henley wrote, “you get the best light from a burning bridge”.
Don’t preach to the choir – Don’t just hang out with likeminded people. It’s boring and provincial. Broaden your perspective by connecting with people who are different ages, genders, races or religions. It will bring more understanding and tolerance in your life and others.
Don’t be a quitter – but know when to walk away – I tell folks, “I’m not a quitter. I don’t even walk out of a bad movie”. I’m tenacious and it has gotten me far in my life. At a film festival where I won best documentary, I told a filmmaker that I might have never started to make my movie if I knew that I would still be involved with it, 3 years later. He told me “that’s normal” and then said “you’ll know when it’s time to walk away”. I have found that to be true with all kinds of things – not just making movies.
Make each day count – I’m paraphrasing a bit,
but in the movie Titanic, Leonardo di Caprio’s character, Jack makes a remark about making each day count. I love that scene. Life goes by in a blink.
It’s February 29th and that means we all get an extra day this year. Let’s celebrate leap year by taking action to leap forward – not just today, but every day this year and every year.
Finish something you started. This could be anything from an online course, a book you put down, a personal project etc. I always tell myself that a start is a start to nowhere if you don’t finish it.
Identify one thing that you’ve talked yourself out of (for all the right reasons) and take action on it. This could lead to the start of something. After you’ve faced your fear or resistance and have overcome your inertia – follow up with a plan for completion.
Toss out one bad habit. It’s easy to fall into a rut with bad habits. Identify one bad habit and change it. Start easy. If you find yourself starting your day in an unproductive manner change it. If you begin your day by checking your emails and then letting it consume your entire morning then start your day by tackling something that you keep putting off before you get distracted by someone else’s urgency.
Get rid of the resistance in your life. Are you letting toxic people derail you? Misery loves company but I’d rather hang out with people who energize me than those who bring me down. There are plenty of people on both sides of the misery camp. Surround yourself with those who add value to your life and stay away from those who suck the life out of you.
Tell yourself you can. Take notice how often you stop yourself by telling yourself you can’t. Really take note and every time you find yourself in that default mode of “I can’t” – tell yourself you can. You are your thoughts so be careful of what you tell yourself.
Have you ever talked yourself out of doing something that you felt passionate about?
Have you ever bought into others’ advice, even though it was contrary to your own beliefs?
If you answered yes to either question then you are like most of us humans, and you second-guess yourself by buying into your fears.
Now ask yourself – Did anything good ever come out of NOT doing something? Other than stopping yourself from following foolish pursuits that may have put you in harms way, stopping yourself probably never led to a positive outcome. In my experience whenever I stopped myself from following my own instincts, it not only didn’t move me forward – it set me back.
So, why do we let resistance keep us from what we are meant to do? It’s fear of the unknown. And why do we let others’ resistance and fears stop us from taking a leap of faith? Can other people predict the outcome anymore than we can? Just because something didn’t work for someone else doesn’t mean it won’t work for you or me. There just are too many variables that play a part in whether someone succeeds or fails.
I’ll make one prediction – If you stop yourself from pursuing your big idea or even your small idea – it won’t happen.
So why are you letting resistance rule your life? That’s just plain stupid.
Watch this and then ask yourself – what are you waiting for?